Skip the Wait: How Our Urgent Care Reservation System Saves You Time

When you're sick, in pain, or caring for a loved one, the last thing you want is a long wait. That’s why Pomona Valley Health Centers (PVHC) offers a simple and convenient urgent care reservation system, so you can get the care you need, when you need it.

Whether you’re dealing with a sprain, infection, migraine, or unexpected illness, reserving your spot online helps you skip the wait and focus on feeling better.

Here’s how it works and why it could make your next visit faster and easier.

How Our Reservation System Works

PVHC’s urgent care reservation system lets you book your place in line before arriving at one of our locations in Chino Hills, Claremont, or La Verne.

It’s not a formal appointment, but it does help us plan ahead and reduce your wait time.

While walk-ins are always welcome, online reservations give you the benefit of planning your visit with more predictability and peace of mind.

Steps to Reserve Your Spot Online

1. Visit our Urgent Care page.
2. Choose your preferred location (Chino Hills, Claremont, or La Verne).
3. Click “Reserve My Spot.”
4. Fill out a brief form with your information.
5. Get your estimated visit time and arrive when it's convenient for you.

Is It the Same as an Appointment?

No, but it’s close. Unlike scheduled appointments, urgent care reservations don’t guarantee an exact time slot. However, they help you skip the long wait that can come with walk-in visits, especially during busy hours.

5 Ways an Urgent Care Reservation Helps You Skip the Wait

Here’s how reserving your spot at PVHC urgent care helps you skip the wait and get seen faster:

1. Book from Your Phone or Computer

There is no need to call ahead. Our online system makes it easy to book a spot anytime, from anywhere. Just a few taps and you're on the list.

2. Get an Estimated Visit Time

When you reserve online, you'll see an estimated time for your visit, allowing you to plan the rest of your day accordingly.

3. Spend Less Time in the Waiting Room

By securing your spot in advance, you avoid the long queues and reduce your wait time in the clinic.

4. Check In Online Ahead of Your Visit

Fill out basic health information before you arrive. That way, we’re ready for you the moment you walk in.

5. Faster Care Once You’re Here

With your paperwork handled and your spot secured, we can get you seen by one of our trusted providers more quickly.

When to Use the Reservation System vs. Walking In

Not sure when to reserve online? Here’s a quick guide:

Use the reservation system when you:

• Want to save time.
• Have a non-life-threatening illness or injury.
• Prefer a predictable visit.
• Are bringing in a child or family member and want to minimize wait time.

Walk in if you:

• Have an urgent issue and can’t wait.
• Are nearby and don’t have time to reserve online.
• Don’t mind waiting during busier hours.

If you're ever unsure where to go, we can help you determine whether PVHC urgent care or the emergency room is the right place.

Need Urgent Care? Book Now and Skip the Wait at Pomona Valley Health Centers

From sprains and rashes to fevers and minor fractures, Pomona Valley Health Centers provides trusted urgent care for adults and children, with extended hours seven days a week, including most holidays.

With our easy online reservation system, you can skip the wait and get seen faster. Just reserve your spot, check in ahead of time, and arrive at your estimated visit window.

Don’t let delays stand in the way of feeling better. Learn about our providers, or book your visit online now.